Returns & Exchanges
At MOHA by Geetanjali, we strive to ensure you love your handcrafted fashion pieces, but if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy. Please ensure the items are unworn, unwashed, and retain all original tags for a valid request.
Return Process
- 1.Initiate Request
Log into your account or visit our returns portal within 7 days of delivery to select the items you wish to return or exchange.
- 2.Quality Inspection
Once your request is approved, our team will schedule a pickup; please ensure the garment is packed securely in its original packaging.
- 3.Processing
After the item reaches our studio, our quality control team will inspect the product to ensure it meets our return standards.
- 4.Refund or Exchange
Upon successful inspection, we will process your refund to the original payment method or dispatch your exchanged size within 5-7 business days.
